Everything will be fine!
Our priority has always been your peace of mind.
We are all experiencing a particular moment and, in this context, we first want to reassure you that the Hotel Genova fully adheres to the advice and recommendations of the World Health Organization (WHO) and local Authorities, adopting all the indicated security protocols.
The rooms and common areas are continuously sanitized with the best products on the market, and all our staff have been specially trained to manage the ongoing health emergency.
In order to speed up the check-in procedures, we ask you to send us by email, at least one day before your arrival, a copy of the identity documents that will be used for mandatory registration. In doing so, at the time of your arrival it will be sufficient to show the document to verify the compliance of the data.
In the event that you are unable to provide us with a scan of the documents, we will check-in together upon your arrival at the hotel.
To make you choose your stay with serenity, in addition to the classic rates including breakfast, we have also included rates that include only the overnight stay.
In the event that you decide to wake up in the morning with our breakfast, we assure you of compliance with all applicable hygiene and health regulations: we will be happy to serve you top quality products in single-dose sealed and carefully prepared by the best companies on the market and in continuously sanitized environments with care and attention.
The tray, containing the desired products, will be prepared by our staff and delivered directly to your table or, with a small supplement, in the room.
In addition, only by booking directly on our site, you can benefit from the best price available on the market and the wider guarantees on the need to cancel and / or move your reservation: reservations can be canceled free of charge until 16.00 on the day before arrival. (if you book at a refundable rate); the change of date will also always be possible for each booking made.
We hope to see you soon as our welcome guests. Together we can win the challenge.